As big a brand Amazon has turned out to be, it has always been on a hiring spree that causes everybody to think about how many employees It has.
Are they in thousands or billions?
Though it is hard to extract the exact number, more than a million employees work there.
But hey!
You must wonder whether the company needs this many employees to deliver packages.
Well, to break it down to you, Amazon is now much bigger than an online shopping brand. We have witnessed this through its presence with Amazon Alexa, Amazon Prime, and many more.
So, let’s not wait any further and dive into why Amazon prefers keeping so many employees.
Table of Contents
What Is Amazon
Amazon is an online marketplace where you can find anything at your fingertips. It’s like displaying the world’s market in a minimized computer tab right before you.
Need a new phone case? Check.
Looking for a rare book? Check.
Want to buy a PS5 but don’t want to inform your parents? Yep, they have that too.
Regarding its origins, it started out as a humble online bookstore that quickly expanded to include just about everything you wanted to buy. They even have lines of products, like the Echo and Kindle, that have taken over households worldwide.
And finally, Amazon is no longer just a marketplace – it’s a way of life.
If you Need groceries? Amazon Fresh has got you covered.
If you want to stream movies and TV shows? Amazon Prime Video is here for you.
Anything you need from anywhere, Amazon is there to solve the problem (with a different but similar name).
How Many Employees Does Amazon Have?
As of December 2021, Amazon employed approximately 1.61 million people worldwide, mainly because of COVID-19.
That’s a lot of folks working for one company!
However, this number has gradually reduced as things started to become normal, and last year, there were almost 1.5 million (1,541,000) workers at Amazon.
With all these huge numbers, one might wonder why they hire so many people in the first place.
Well, Amazon is expanding into new markets and territories every day. This means they need more people to help manage and run things without any customer complaints.
People who have been using Amazon for some time already know that they put a lot of effort into customer satisfaction.
Even if that doesn’t work out for you.
Here are five reasons why Amazon hires so many workers every year.
5 Reasons Why Amazon Hires So Many Employees?
There can be many explanations for why Amazon hires so many workers for their company.
It can be because of business growth, work management, and the list continues.
However, here are some reasons why Amazon hires so many workers.
- Seasonal Demand
Amazon and almost all the vast shopping brands experience a surge in demand during peak shopping seasons like Black Friday and Cyber Monday.
They cannot sit on the chair and bite their nails, acting confused about what to do with little or no task force.
That is why hiring the maximum number of employees is Amazon’s go-to step. This allows them to easily handle the increased workload by fulfilling customer requirements.
- Rapid Business Growth
Amazon is a rapidly growing company with a broad product line, requiring more employees to support its expanding operations.
By hiring more people, Amazon can handle more orders, expand its product line, and grow its business without worrying about employee shortages.
- Customer Service
Amazon prioritizes customer satisfaction, and hiring more employees allows them to provide faster customer service with no complaints whatsoever.
Moreover, with a huge list of service representatives, Amazon can quickly respond to inquiries and concerns, leading to happier customers.
- Logistics And Shipping
As a massive retailer, Amazon must ensure its products are shipped efficiently without disturbing its logistics and shipping system.
However, with a lower worker rate, there is a higher chance of customer complaints and the products not reaching their owners at all.
This is why Amazon always has enough hiring positions fulfilled as a backup to send the right man for the right job.
- Innovation
One of the most straightforward reasons Amazon hires many employees is to maintain its top-notch profile and credibility in the market.
Didn’t get it?
Well, Amazon is known for its innovative approach to technology, and it requires a large team of developers and other tech experts to bring its ideas to life.
By hiring more employees with diverse skills and expertise, Amazon can continue to innovate and stay ahead of the competition.
Why Were There So Many Requirements By Amazon In 2020?
Amazon undoubtedly hired many employees, with reports stating that the company added nearly 500,000 new employees globally.
This hiring spree was largely due to the COVID-19 pandemic, which led to a surge in demand for online shopping and delivery services.
As people started staying home to avoid the spread of the virus, they increasingly turned to online shopping to purchase goods and have them delivered directly to their doorstep.
This sudden increase in demand significantly strained Amazon’s existing workforce, prompting the company to ramp up its hiring efforts.
Will Amazon’s Hiring And Firing Trends Evolve?
Pretty much, Yes!
As more and more consumers turn to the internet to purchase items and subscriptions, Amazon is likely to continue expanding its workforce to keep up with demand.
However, the company is also likely to face increasing pressure to improve its treatment of workers and address concerns about labor practices.
This could include calls for better pay and benefits and more transparent hiring, firing, and promotions policies.
Final Words
If you think having too many employees may cost Amazon, always recall this from Mark Cuban.
“The cost of not having enough staff is greater than the cost of having too many.”
Amazon is one of the most successful E-commerce businesses in the modern era. Though its business model and high employment rate might sound unique to many people, it’s just a fact that, like similar e-commerce giants, it requires millions of employees to handle its workload.
And…
It’s no secret that employees are the backbone of any company, and Amazon is no exception.
So they offer generous and competitive salaries, making them home to more than a million happy employees.
Frequently Asked Questions
How has Amazon’s workforce changed over time?
Amazon’s employee count has grown rapidly in recent years, with the number of employees nearly doubling from 2017 to 2021.
This growth has been largely driven by the company’s expanding retail and logistics operations, which have seen significant increases in demand due to the COVID-19 pandemic.
What types of jobs does Amazon offer?
Amazon offers various jobs across various industries, including warehouse and fulfillment roles, delivery drivers, customer service representatives, and technology and software development positions.
The company also offers internships and apprenticeships for students and recent graduates. Moreover, Amazon offers part-time and seasonal positions and opportunities for independent contractors.
How does Amazon compare to other tech companies in terms of employee count?
Amazon is one of the largest tech companies in the world in terms of workforce size, with only a handful of other companies boasting larger employee counts.
As of 2021, Google’s parent company, Alphabet, had around 150,000 employees, while Microsoft had around 190,000. Other major tech companies like Facebook, Apple, and Netflix have significantly smaller workforces than Amazon.
However, I wouldn’t recommend judging a company based on its workforce size because it is not always an accurate indicator of a company’s success or impact in the tech industry.